We helped digitize Balíkovna and customer systems

Press release

Balíkovna, holding a 30% market share and a leader in parcel delivery, collaborated with our developers to upgrade its web portal and expand services. They responded to customer needs by offering the widest network of drop-off and pickup points. 

Long-term cooperation that delivers results

An example of the best-managed project in 2024. This internal client rating was earned by the entire BOOTIQ team, who worked with Balíkovna on the comprehensive development of its web and system services, now used by millions nationwide. 

BOOTIQ's development teams ensure ongoing growth of Balíkovna’s customer portal, integration of new delivery services, management of interfaces, and UX optimization. “I appreciate that behind our name is not just a well-made website but also the client’s trust in our ability to handle innovation, integration, and business goals. This award belongs to the whole team,” said Michal Hacker, CEO of BOOTIQ. 

When a state company innovates like a startup

The Balíkovna project is unique not only in scale but also in its management approach. BOOTIQ operates as a long-term partner—not an external supplier but an integrated team that collaborates daily on product, UX, operations, and roadmap. This approach enables fast delivery of new features without bureaucratic delays and with direct customer impact. 

From a public sector view, this is an inspiring model. Digitization doesn’t have to mean complexity and delays. On the contrary—when the client is bold and the supplier experienced, functional services are created that people actually use. 

Winning Best Project confirms that public administration can keep pace with the private sector and that a partner like BIQ Group can help set digital service standards even where it once sounded like sci-fi.
 
Trust, expertise, and a shared goal

This award is more than symbolic. It confirms that outstanding digital services can be created in the public sector—with the right tech partner. Within the group, we build relationships based on long-term cooperation, quality, and a willingness to find meaningful solutions.

Balíkovna innovates services with BOOTIQ, now enabling parcel delivery to Home Boxes for family homes